Privacy Statement

The Company is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1988: We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information: In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site to order goods, sign up to our newsletter or make an enquiry you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise. We collect such information that we need about you so that we can respond to an enquiry you have made, process your order and provide you with the best possible service. We will never collect sensitive information about you without your explicit consent.

The information we may need from you can include your name, address, telephone contact number and email address. We may also ask for additional information so that we can fulfil your order e.g. alternate delivery address or a trading name so that we can complete personalised orders for despatch.  

The information we collect about you on this site belongs to you! We only collect information that you voluntarily give us by email, telephone contact or by post. We will not sell, distribute or otherwise allow any access to your information by any third party except where required to fulfill your order (e.g. supplying your delivery address to our couriers) or when required to do so by law.

We may use information that you provide:

(a) To register you with our website and to administer it.

(b) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

Email privacy:If you subscribe to our Newsletter or buy from this site your email address will only be used to send you offers from this site and you will be able to unsubscribe at any time. It is our company policy not to allow any third party use of our email database and your information will not be used to promote any product or service which isn't available directly from this site. Other than contact relating to our Newsletter, we will only use the email address you supply to us if we need to request additional details to fulfil your order, advise of despatch or give courtesy advice of a change in either our terms of trade or contact details.

Payment Card details:This site does not collect your credit or debit card details. It is only possible to make a payment for goods and services from this site by use of our secure payments gateways. This means that whilst we are able to make a full or partial refund on any order place on this site, it is not possible to debit your payment card with any additional charges.

Cookies:There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security:We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General:The information we hold should be accurate and up to date. You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. If you find any inaccuracies you can instruct us to delete or amend this information promptly, and we will comply with your request. Any request should be sent to:

The Data Controller, Grade Six Supplies Ltd., 60 Twentypence Road Wilburton, Ely CB6 3PU, UK