For stock items, if we receive your order before 12 noon Monday to Friday we aim to despatch goods within the next working day (we do not despatch at weekends). Orders received after 12 noon may not be despatched until a working day later For personalised products (lettered vehicle signs, business cards and stationery etc) we suggest you allow up to 7 working days from order (or from confirmation of acceptance of proof if you have requested one). If your order contains both stock and personalised items, they will be despatched as one parcel when your personalised goods are ready. If you haven't received your order within 7 working days of ordering (or 7 days after accepting a proof) please let us know so that we can investigate.