• Official DVSA Guide to Driving Goods Vehicles

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    Official DVSA Guide to Driving Goods Vehicles

    This book is the only official guide which explains the standards required to pass today's practical LGV test. Packed with expert advice to help all LGV drivers become safer on the road. Published by TSO

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    Availability: In stock
    SKU: B15-1
    £11.99
    £19.99
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    The Official DVSA Guide to Driving Goods Vehicles  

    ISBN 9780115534096

    Author: The Driver and Vehicle Standards Agency

    Publisher: TSO (The Stationery Office)

    This Official DVSA guide is full of expert advice designed to keep LGV drivers safe on the roads.

    The new edition for 2016 contains sections on Driver CPC and the National Standard for Driving Lorries, as well as essential guidance on practical driving skills and the latest regulations.

    Key benefits:

    Background information - understanding your vehicle, types of loads and how to secure them, health and safety and manual handling techniques

    Getting your licence - includes a revised section on the LGV driving test

    National Standards - information on the National Standard for Driving Lorries. The National Standard forms the basis of the tests—both theory and practical—for every category of vehicle

    Essential advice - key driving skills and techniques for different vehicles and conditions to keep you and your load safe

    Driver CPC - the information you need for your CPC tests

    More information:

    Your responsibility - learn how to stay safe and drive competently. Features EC and UK legal requirements, as well as working time and tachograph regulations

    Practical driving skills - including driving at night, motorway driving, all-weather driving, ecosafe driving, avoiding and dealing with congestion and breakdowns

    Preparing for your test - applying for your theory and practical tests and what to expect on the day, including full details of the practical test requirements

    Staying safe - how to avoid incidents and ensure you are fit to drive, plus first aid tips

    Extra information - including vehicle security, international travel and a glossary of useful terms

     

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    Returns: If you have decided not to keep an item you have bought from us online, and wish to return it, please complete the details on your delivery note and send it back to us in a new and unused condition within 14 days of receiving the item. If you simply do not like your purchase, you will need to return the item at your own expense. All goods must be in a new and unused condition and sent together with a copy of your original email receipt. We can only reimburse postage costs if on inspection we find the goods to be faulty or if we have supplied incorrectly.

    Some goods including personalised products may not be returned. Please see our Terms and Conditions for full details.

    Faulty or incorrectly supplied goods: If you think we have supplied incorrectly or believe a product is faulty please contact us before making the return. This will help us deal with the problem efficiently. If we agree an item that you have returned was faulty, we will exchange the item or refund the full cost including any delivery charges incurred where appropriate.

    Refunds: We aim to process all refunds as quickly as possible, however, during busy periods this may take up to 14 days. Refunds can only be made to the card that was used at the time of purchase. Your card will be refunded as soon as we have processed your returned items.

    We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for returned goods lost in transit.

    Our Returns address:

    Grade Six supplies Ltd (Returns)
    60 Twentypence Road
    Wilburton
    Ely
    CB6 3PU

    Warrantee: Unless otherwise stated all products offered are covered by our 12 month return to base guarantee. This means we will replace or repair any item that has failed due to defective materials or workmanship for a period of twelve months from the date you receive it. The guarantee excludes normal wear and tear and fault caused by accident, neglect or misuse. Please be aware that faulty goods may have to be sent on to our suppliers and therefore any refunds or exchanges may take up to 14 working days.

    Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of any made to order items such as signage, stationery or promotional items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. Please see our Terms and conditions for full details.

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